Warranty

Katalyst’s Training System components, including the vest, shorts and arm straps (including D-Rings, pads, snaps, straps, zipper, connector ports, buckles, loops, arm connectors), water dispenser and charging cable are covered by our 1-year limited warranty starting on the date of original purchase, for the benefit of the original purchaser (proof of purchase is required) (the “Katalyst Training System Limited Warranty”). The impulse pack is covered by our 3-year limited warranty starting on the date of original purchase, for the benefit of the original purchaser (proof of purchase is required) (the “Impulse Pack Limited Warranty”). Under both the Katalyst Training System Limited Warranty and Impulse Pack Limited Warranty (together, the “Limited Warranties”), the covered components are warranted to be free from manufacturer defects excluding any damage or defects resulting from (a) normal wear and tear associated with the intended use, (b) commercial use and (c) failure to follow instructions in the instruction manual, accident, misuse, neglect, abuse, alterations, modification, improper assembly, installation or use of any non-original parts or accessories. The Impulse Pack Limited Warranty does not include damage from power surges, use of an improper charger, improper maintenance, or other such misuse or water damage. During the Limited Warranties applicable period, the manufacturer will replace faulty, covered components that are eligible under the Limited Warranties (as applicable), at no charge (shipping & handling fees may apply). Warranty claims must be submitted to support@katalyst.com. Please note that Katalyst will not replace any part without first seeing photos or video of the damaged part. 

Any implied warranties are limited to the duration of the Limited Warranty. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. In no event shall Katalyst be responsible for any indirect or consequential damages, including without limitation, damages for personal injury, property damage, or economic losses, whether based on contract, warranty, negligence, or product liability in connection with their products. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This Limited Warranty gives you specific legal rights, and you may also have other rights which vary from state to state.